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Leaderboard watch app not working

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‎02-12-2020 07:25 - last edited on ‎03-12-2020 15:58 by Fitbit Moderator

‎02-12-2020 07:25 - last edited on ‎03-12-2020 15:58 by Fitbit Moderator

I only got my Versa 2 Two days ago and it instantly updated to the new os but it would seem that thats caused the leaderboard app too to stick on the uploading screen Believe me Ive done everything that previous users were told to do to solve this and nothing works  so it has to be another software issue   

Fitbit please fix it is one of your own apps

 

Moderator edit: updated subject for clarity

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‎03-12-2020 15:57

‎03-12-2020 15:57

Thank you for visiting the Fitbit Community @WeeEth.

 

I'm sorry to hear that you are having difficulties with the Leaderboard app. Thank you for trying to resolve the issue before contacting us.

 

Our team has recently informed this issue has been resolved. Please update the Leaderboard watch app in the Fitbit mobile app to resolve this issue. For instructions, you can visit this article.

 

If you are still experiencing the same problem please let us know for further investigation.

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