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Left Fitbit Versa in hot car and won't turn on

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‎07-04-2019 23:51 - last edited on ‎07-06-2019 10:25 by Fitbit Moderator

‎07-04-2019 23:51 - last edited on ‎07-06-2019 10:25 by Fitbit Moderator

I left my Fitbit in a hot car and now it's not working. I've tried holding down 3 buttons for a while and its hasn't turned on.Its keep showing zero percent battery. I was fully charged before.

 

 

Moderator edit: updated subject for clarity

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‎07-06-2019 10:21

‎07-06-2019 10:21

@Oneofakind79 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped turning on after it was left in a hot car. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please let me know if your Versa vibrates when you plug it in the charger.

 

In the meantime, clean the contacts of the charger and watch with a cotton swab. Finally, try charging your Versa through another USB port and see if it gets back to life.

 

Keep me posted! Smiley Happy

JuanJo | Community Moderator

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