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Lifespan Versa and Charge 3

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‎02-22-2020 10:05

‎02-22-2020 10:05

I’m on my 7th, maybe 8th replacement—neither the Versa nor the Charge 3 seem to last more than three or four months.  I’d attach a photo of my FitBit graveyard if I could.  No cracked screens, no hard knocks, no swimming after the first two.  Given how many weeks I spend waiting for replacements, I’d really appreciate a faster process.  Maybe a spare from FitBit to use in the wait times!  Anyone else experience anything similar??

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‎03-17-2020 18:41

‎03-17-2020 18:41

Welcome to the Fitbit Community @BAE1461.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa and Charge 3 devices. Thank you for your feedback.

 

Our team is constantly working to improve our products and services, and appreciate the comments from the users. 

 

Whether you are currently experiencing any issue with any Fitbit product, please let us know. Sorry for any inconvenience this could have caused to you.

 

If you have any question, please don't hesitate to contact us back.

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