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Little + signs don't work when logging water or exercise

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‎03-05-2020 13:57 - last edited on ‎03-10-2020 15:42 by

‎03-05-2020 13:57 - last edited on ‎03-10-2020 15:42 by

My Fitbit is working fine and syncing but when I go to expand a category such as logging water or exercise by hitting the little + sign, they no longer open the category. Anyone know how to fix?

 

 

Moderator edit: subject for clarity

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‎03-10-2020 15:41

‎03-10-2020 15:41

Welcome to the Fitbit Community, @Afbluel. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing when trying to log water or exercise. Thank you for confirming that your watch is working fine and syncing. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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