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“Looking “ for 5 days

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‎08-23-2018 05:18

‎08-23-2018 05:18

My versa hasn’t synced in 5 days . I see there is a fix coming for android but I have an iPhone . Keeps showing “looking “ when I try to sync 

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1 REPLY 1

‎08-23-2018 06:05

‎08-23-2018 06:05

I would try restarting your phone and then restarting your fitbit using this procedure:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

You might also try forgetting the fitbit in your phone's bluetooth settings. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

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