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Losing hearth rate during workouts versa 2

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No one commented my post so i made another one about same subject.I took new versa 2 week ago and its working fine but during workouts sometime my heart rate disappear,is it normal to act like that? when i dont workout it never disappear and everything else working just fine.satic.jpg

 

im doing gym and weightlifting workouts

it happens few times during workout

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Hello to everyone,im new to this forum and also to fitbit watch,i had amazfit stratos but i took fitbit versa 2 because of recommendation and good hearth rate monitor so i can follow it during workouts.

I dont have any problems with watch except during workouts,sometimes my heart rate disappear and i need to wait like 20-30s to show up again.I dont know is it normal to lose it sometimes?is it because of sweat or because it moves a little bit during workouts?  i mostly do gym workouts and weightlifting

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@Strahinja   It's not unusual for a post to go for a day or two without a comment.  I read your other post and I have the same observation.  I use Workout as the catch all for every exercise that doesn't have its own shortcut.  Like you, I noticed that the heart rate would be the grey nothing as soon as I started and maybe start registering within a few seconds.  Fitbit announced that a firmware upgrade is supposed to improve the heart rate algorithm.  

That upgrade started its roll out and is v 70.7.21.  It is a progressive roll out so everybody doesn't get it all at once.

I got the upgrade today.  But I haven't tested it.  It's my birthday and I am taking the day off. 😉

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Oh there is new update? i didnt know that :D,well i hope it will be fixed because i rly like this watch and everything he got to offer,and pulse is also precise i tested it with chest strap on other device so its prty precise,only bad thing is that disappear from time to time when i lift weights

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