Lost phone

[SunsetRunner]

Llost my phone and got a new one but my fitbit versa 2 says unlock with phone how do I do this 

[SteveH]

Assuming you have downloaded the app on your new phone (and logged in to your account) then:

[SunsetRunner]

It's a different phone it doesn't have it

[SteveH]

Are you saying you can't install the Fitbit app on your new phone? If so, then I don't see a way for you to continue to use your fitbit.

[Rich_Laue]

Load the Fitbit app onto the phone @SunsetRunner 

Log into your Fitbit account on the new phone. 

A user does not connect a Fitbit tracker to a phone but the tracker connects to their Fitbit account. 

Log into your account, make sure your logging into the correct account and not creating a new account. 

Your Fitbit app will see the tracker and show that it is connected to your account. 

Now follow the steps to unlock that @SteveH. pointed to. 

These steps will work unless you removed the tracker from your Fitbit account. If you did remove the tracker let us know.