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Macronutrients way off

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‎11-03-2020 07:12

‎11-03-2020 07:12

I've been using the Fitbit app to track my calories and macros for about a year, and over the last week it's started to do something funny with my macros.

For example, I have 902 calories logged, and it says 289g is carbs, 40g are fat, and 212g are protein.

That's so crazy wrong it's not even funny. I've tried updating apps within the app, restarting the phone, the Fitbit itself, reinstalling the app, and nothing is fixing it. If I use the dashboard on a computer it's right, but the app is way off.

What else can I do?

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‎11-06-2020 20:53 - edited ‎11-06-2020 20:53

‎11-06-2020 20:53 - edited ‎11-06-2020 20:53

I've had the exact same problem as you, for about exactly the same time.  About a week ago the app started having this problem.  Around the same time it started automatically logging 1 day behind the actual day (every log on the app, I have to change to tomorrow's date to get it to log today's date).

 

And as you note, the fitbit.com dashboard shows the CORRECT macronutrients counts. 


Would love to see a reply from fitbit.  I'm using a OnePlus 7 with their OxygenOS android. It's worked fine until last week.

 

Note I have a Versa 2, so this is not a band problem it's an app problem.

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