help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Many features are still not working after the Fitbit app update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2023 21:53 - last edited on ‎10-03-2023 04:16 by Fitbit Moderator

‎10-01-2023 21:53 - last edited on ‎10-03-2023 04:16 by Fitbit Moderator

Too many features not working anymore. Why continue to pay for something that doesn't work? Very disappointed and dissatisfied. 

Moderator Edit: Clarified subject

Best Answer
Labels:
2 REPLIES 2

‎10-03-2023 03:13

‎10-03-2023 03:13

Totally agree 

I have given up trying to get things fixed. I have been trying for over 1 year. Update & bug fixes???? Yeah right!!!!! My fault for continuing with this rubbish product. Good luck trying to get ANYTHING corrected.

Best Answer

‎10-03-2023 04:19

In response to Showsh

‎10-03-2023 04:19

Hi there, @FarmerJuan @Showsh. Thanks for stopping by in the Fitbit Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration.

To better assist you, may I know which features are not working?

To get more information about the new Fitbit app, check out our latest blog for how to get the most out of the new app. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes