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Melter charger of Versa 2

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‎07-07-2021 04:08 - last edited on ‎07-07-2021 06:23 by Moderator Alum

‎07-07-2021 04:08 - last edited on ‎07-07-2021 06:23 by Moderator Alum

Was charging my Versa 2 and suddenly

smelled something burning. Melted the charger and the back of the Fitbit. 

 

 


Moderator edit: subject updated for clarity

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‎07-07-2021 06:22

‎07-07-2021 06:22

Hello, welcome to the Fitbit Community forums, @Debbie7071.  

 

Thank you for sharing that you experienced this problem with your Versa 2 watch. 

 

In this case, I recommend that you continue the assistance process with the Customer Support team so they can let you know how to proceed. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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