Messages won't come through my Versa

[Rosskane]

I don’t receive any messages on my versa 2. My calls come through but not my text messages. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @Rosskane, welcome to the Community Forums. I'm sorry to hear that messages are not coming through your Versa, I understand where your concern is coming from. I'll be glad to help you.

I've seen that you contacted our Support Team after posting here and they already helped you with this issue. If you need further assistance, please don't hesitate to reach out to them again. 

[Ririprez]

I don’t get text messages either. I only get messenger messages and calls 

I have tried turning it off , updating, checking that notification is on.  I have iPhone 

[MarreFitbit · Accepted solution]

Hello @Ririprez, welcome on board. Thanks for the details shared in your post and for already troubleshooting this issue prior to posting here. 

Are you missing iMessages? I also have an iPhone and I did have a similar inconvenience, but I tried toggling the iMessage setting; general > Messages > iMessage and verified the "Show Previews" was on "Always". If this steps don't work for you, I suggest taking a look at the help article: Troubleshooting quick tips for iPhones.

Let me know how it goes.