Mileage discrepancy between Versa treadmill setting and actual treadmill

[coritherien]

I’m getting really frustrated. I’ve had my versa over 2 years and I don’t know if this problem just started or if I’m just noticing it. Granted I was doing only outdoor running throughout the pandemic so I just got back on the treadmill, but I digress. 

The treadmill setting says I run over 3 miles. Using the Fitbit treadmill setting, it says I run only 2. For reference, I do not hold on to the bars and have read about making sure to swing my arms so I’ve absolutely been doing that. I walk my dogs before the gym, too, so my total mileage right now says 3.55 miles but I’ve taken 9810 steps. How is this possible and is there a way to fix it? 

[EdsonFitbit]

Thank you for visiting the Fitbit Community @coritherien.

Thanks for the information provided.

I would recommend restarting your Fitbit device by following these instructions.

Whether this doesn't help, you can measure your stride length manually and add it to your Fitbit account. For instructions, please visit this article and open the menu "Can I change my stride length in my Fitbit account?".

Hope this helps.