Missing 10000 steps badge

[HanneH]

I have not received the 10000 steps sneakers badge for the last 3 days.

A message says “We are unable to load badges at this time”.

Fitbit can you help or anybody has a suggestion.

Thank you in advance

[SteveH · Accepted solution]

@HanneH  This is a known bug that Fitbit are investigating.

Although it doesn't appear to be an iOS issue they are posting updates in the following thread:

https://community.fitbit.com/t5/iOS-App/Badge-collection-not-showing/td-p/4430653

[HanneH]

Hi Steve

Thank you for your answer. 
The problem is suddenly solved and I have received the badges for the last days 🙂

Hanne