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Missing Weeks of Exercise in Past History

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‎12-01-2019 13:02 - last edited on ‎12-04-2019 09:53 by Moderator Alum

‎12-01-2019 13:02 - last edited on ‎12-04-2019 09:53 by Moderator Alum

 I noticed that for my Fitbit Versa my exercise history is missing from Nov 10th-Nov 24th..it was there a week ago, but now it doesn't show up in my exercise history. I don't know what happened, but since Nov 24th isn't showing up, it's impacting my weekly stats, since Nov 24th isn't showing up and I have my week set to Sunday-Saturday. How do I fix this?

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‎12-04-2019 10:03 - edited ‎12-04-2019 10:05

‎12-04-2019 10:03 - edited ‎12-04-2019 10:05

Nice to see you around @Tentoes. I'll be glad to give you a hand with your inquiry. 

 

If you're looking this information on the Fitbit app, please make sure it is up to date. If that doesn't help, please force quit the Fitbit app and log out for a moment. You can also check those specific days on the Fitbit.com Dashboard > Log > Activities > Dates.

 

YojanaFitbit_0-1575482572667.png

 

Let me know if you have more questions about this. 

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