Motorola Moto E5 Cruise is not syncing with Versa 2

[Moosebrock56]

I own a Moro e5 cruise. I have tried to sink my Fitbit Versa 2 with no success does any one know if they are capable. 

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi @Moosebrock56, welcome to the Community forums. 

Thank you for sharing this information about the trouble you've been experiencing with your Versa 2 watch. 

Unfortunately I was able to confirm that this phone model (Motorola Moto E5 Cruise) is currently not listed here as a compatible device  to sync with the Fitbit app. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch, however, we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.

Some users have also been able to sync by following the steps listed here to resolve syncing problems. You can also find other important tips and requirements in this article about the use of the Fitbit app on your Android phone. 

Let me know if you have further questions.