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Music cuts out repeatedly through my Apple Airpods-Versa

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I loaded some music onto my versa through my computer. I paired it with my apple airpods to listen to it. I go on a walk every morning with just my versa and my airpods. The music plays just fine but then will get scratchy and cut out. If I pause the song and then play again, it works fine. But only for a few minutes until it does it again. I have tried erasing the music and reloading it, but it still does this. 

 

I'm very disappointed because one of the big selling points for me was to be able to go on a walk without taking my phone. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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Hey @cdb050314, it is cool to see you around more often! Robot Happy If the music is like cutting out for moments, then I suggest you to try the following: 

 

- Restart your Versa

- Unpair and repair the airpods 

- Try putting the watch on the other wrist (preferably the same side as the receiver on the headphones).  

 

Give it a try and let me know how it goes! 

Heydy | Community Moderator, Fitbit

Best Answer