Same garbled staticky sound issue here. As a few mentioned, I noticed a slight increase in pitch in the audio too when paired directly to my $180 Versa 2.
I first used my very reliable Blackweb Sport Earbuds and it was a miserable listening to anything directly connected to the Versa 2. These Blackweb buds work on several android and Apple devices with great sound. The sound with them on the directly connected Versa 2 was perfect for 3 seconds but returned to the garbled higher pitched sound again. If I stopped the audio momentarily, the audio sounded ok again for 3 seconds before becoming like a scratched chalkboard to my ears.
On day 2, I decided to get a new pair of buds to see if it might fix the issue. I bought the JVC Sport Wireless earbuds with Bluetooth v5. They had the same identical sound issues as the Blackweb earbuds. The support staff at Fitbit was no help with a fix (though nice) even after a complete reset of my watch.
The new JVC earbuds sound great on all my devices with the exception of this Versa 2 watch. I may try one more earbud before selling it at a loss. I am not a gambler and hate rolling the dice with yet another set of buds. Apparently, there’s a major hardware flaw with this watch. Sadly, Fitbit has no answers and will likely lose many of it’s loyal customers including myself and my spouse from this debacle.
