Music speed too fast and choppy!

[Fallap]

When playing music it seems like the watch speed up the music by 1,5x and the sound cuts out all the time. What gives?

Please help. 

Thank you in advance 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Fallap. I am sorry for the delayed response. 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa when playing music. Thank you for your efforts to resolve this. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them. 

I'll be around if you need further assistance. 

[btek]

Ever find a solution for this?  I have the same issue on less expensive headphones, but works fine with my higher end headphones.  I might be able to deal with the accelerated music, but it's the pause every 3 seconds that is not tolerable.

Is there a fix, or do we just live with the issue?

[Simplepink]

@btek How is the music quality, speed, interruption on high end headphones/earphones? I have the Versa 1 and have the latest software update. No improvement. Cuts in and out every couple seconds.

[Simplepink]

I realize this issue with headphones that are bluetooth v5.0. When I tried Plantronics headset with bluetooth v4.1, it works perfectly. I'd say avoid using bluetooth v5.0.