07-02-2018 23:53
07-02-2018 23:53
Pretty much the title. If I send an MP3 to my Versa via Fitbit Connect I just get "less than a minute" remaining in transfer and it pretty much gets stuck there for what it seems to be forever. I'll give it an hour, but I'm not really getting my hopes up.
Everything is good about the watch except the handling of installing apps and getting music in it. The developers need to get fired.
07-03-2018 10:19
07-03-2018 10:19
Hey @atropin258, let me give you a warm welcome to the Community! Let me give you a hand on this. First of all, I'd like to ask you, when you say that you are using Fitbit connect, are you saying that you are using the Fitbit app on a Windows 10 computer? If so, then I'd like you to make sure that you are following each step in this help article and of course, make sure that your watch and your computer are connected to the same Wi-Fi network. If so, but the issue persists, I suggest you to try that out again, and if you get stuck on the Music part, just close that window and start the process again. I mean pass your personal music to that window, and tap the transfer option on the Versa itself. If you get the same inconvenience, take a look at this other help article.
Let me know how it goes!