06-07-2018
02:17
- last edited on
06-08-2018
07:34
by
HeydyF
06-07-2018
02:17
- last edited on
06-08-2018
07:34
by
HeydyF
Here’s a new user of Fitbit from Hong Kong 🙂 I bought my Fitbit yesterday ,and I realized it can’t connect my Bluetooth earphone..it’s so frustrating as I tried so many times ,and the Versa said”no device searched”, when I try to connect my phone with my earphone,it’s successfully connected..what should I do?you know what..I don’t wanna return back to the company,I used up the whole night to set my Fitbit,like downloading songs..
Moderator edit: subject for clarity
02-02-2019 08:14
02-02-2019 08:14
Hey @Siuren, let me give you a warm welcome to the Community! I appreciate you have taken the time to try a couple of tips to connect your headphones with your Versa. As I have mentioned, our team is aware that there are some inconveniences between third-party headphones and the Versa so I will ask you to be patient while they work on this. .
I will appreciate your understanding!
02-04-2019 02:37
02-04-2019 02:37
02-04-2019 06:38
03-22-2019 14:39
03-22-2019 14:39
Can someone please tell me what has been done about this problem. I don't want to hear that your working on it or that you are aware of it, I want to know how to solve it. I bought this simply because of this feature only to find it is rubbish. I am so disappointed with this product and think it's time that fit bit sort it or start giving compo..
03-23-2019 13:22
03-23-2019 13:22
Hello @Eugenea, thanks for joining the conversation, it's great to have you on board the Fitbit Community.
I appreciate you have joined us and provided your experience about this situation. At this moment, I would like to ask you to try the following steps:
I hope this can be helpful, give these steps a try and let us know the outcome!
07-02-2019 15:54
07-02-2019 15:54
This worked for me, thank yo . 😉
08-29-2019 06:03
08-29-2019 06:03
How did you resolve the issue? Mine headphones still won't connect to my Versa and I have rebooted it.
12-25-2019 04:47
12-25-2019 04:47
I’m also having the same problem I keep trying the connect my earphones and it says no device found, and I’ve followed all the steps
01-02-2020 09:20
01-02-2020 09:20
Hi, I am having problems connecting my 1more stylish earbuds.i can see them on my ionic but when I try to pair just stays loading and doesn't actually pair.
Please help
01-02-2020 09:58
01-02-2020 09:58
I am having the same trouble connecting my Sony Bluetooth earbuds to my Versa2. Can you offer any suggestions?
02-08-2020 13:25
02-08-2020 13:25
Unpair bluetooth from your phone first, I just did this, and the bloody things paired in seconds.
Would it be impossible for this to be a set up instruction? I spent at least an hour faffing, and then found it somewhere on YouTube 🤯
02-08-2020 13:30
02-08-2020 13:30
I should have said, unpair your earbuds from your phone, then go to settings on your Fitbit and select bluetooth, manage connections..........
02-08-2020 18:59
02-08-2020 18:59
02-17-2022 16:07
02-17-2022 16:07
I am having the same issue and my headphones connect to everything fine it’s so stupid.