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My FITBIT Versa TOUCH screen is not working

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‎02-05-2020 08:24

‎02-05-2020 08:24

Hey all. Today my Fitbit Versa started having issues. The display works fine, but the touch screen aspect of it no longer functions. There is no damage to it. I haven’t dropped it, cracked it, or anything like that. It just stopped working. Is there anything that can be done to fix this or do I have to get a new device? My warranty is up, I believe. Can I get any help

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‎02-05-2020 08:43

‎02-05-2020 08:43

This seems like a common problem with the Versa devices. I am having the same problem to the point where my device randomly reboots or I get a sync error message. If it is a software problem or a firmware problem, I wish Fitbit would say. I am about to replace my device with something else and I have not even had this one for a year yet.

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