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My Fitbit Versa 2 is not calculating sleep correctly

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‎02-08-2024 02:36

‎02-08-2024 02:36

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My sleep start and end time are getting captured accurately, but the duration of sleep is getting calculated incorrectly. As per these timings, I have slept for close to 7.5 hours, and not 6.5 hours. How does this get resolved?

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‎02-09-2024 13:40

‎02-09-2024 13:40

I hope you get a resolution soon but it’s been my experience that you won’t.  Customer service is useless.  I’ve haven’t been getting a sleep score since November something has happened with their last update which they don’t address.  The Fitbit of past has left sadly.  I’m looking at other brands.  Good luck.

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