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My Fitbit Versa 3 just stopped working

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‎07-18-2022 14:26 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

‎07-18-2022 14:26 - last edited on ‎12-18-2022 17:47 by Fitbit Moderator

Hi, I noticed the last 48 hours all of a sudden my Fitbit said “clock error” my son and I tried to problem solve and nothing. We looked it up and it said to power it off and then turn it back on, well now it doesn’t turn back on. I got it this past January for Christmas. 

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‎07-18-2022 17:24

‎07-18-2022 17:24

Welcome to the Fitbit Community, @Missyt_2005.

 

Thank you for informing us about the difficulties you experienced with your Fitbit Versa 3 and for the troubleshooting steps you’ve performed.

 

In this case, I would recommend following this guide to resolve battery issues.

 

If you followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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