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My Fitbit Versa 3 stopped synching with Android 8.1.0

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-22-2022 10:52 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

‎01-22-2022 10:52 - last edited on ‎12-18-2022 20:34 by Fitbit Moderator

Despite following all the different steps suggested by Support to sync my Fitbit to my Android 8.1.0 it just won't do it. Last Sync was on Wednesday 19 Jan at 10 am. There is a phone icon with a strickethrough on my whatch.

 

Any reasons why this might be? 

 

 Thanks

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2 REPLIES 2

‎01-22-2022 11:33

‎01-22-2022 11:33

Hi @eKokeshi  - the icon is a status indicator showing your phone isn't connected.

 

Did you restart both watch and phone and ensure there are no other phones or devices with Bluetooth on.

Author | ch, passion for improvement.

Best Answer

‎01-22-2022 12:47

In response to Guy_

‎01-22-2022 12:47

Thank you, @Guy_ !

 

I restarted my watch and problem solved. 👍

Best Answer