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My Fitbit Versa is not connecting to my phone

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‎05-31-2019 07:38 - last edited on ‎06-01-2019 06:09 by Fitbit Moderator

‎05-31-2019 07:38 - last edited on ‎06-01-2019 06:09 by Fitbit Moderator

My Fitbit is not connecting to my phone.

 

 

Moderator edit: updated subject for clarity

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‎06-01-2019 06:08

‎06-01-2019 06:08

@Mariogoesham it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not connecting to your phone.

 

Please let me know what is the brand and model of your phone. You can find the list of the supported devices in this help article.

 

In the meantime, make sure that you are following the setup steps that are listed in this help article.

 

Keep me posted! Smiley Happy

JuanJo | Community Moderator

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