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My Fitbit Versa is not turning on

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‎10-14-2019 11:19 - last edited on ‎10-15-2019 07:35 by Fitbit Moderator

‎10-14-2019 11:19 - last edited on ‎10-15-2019 07:35 by Fitbit Moderator

I brought it on 18 June 2019 and from today it's not turning on 

 

 

Moderator edit: format

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‎10-14-2019 12:08

‎10-14-2019 12:08

Is it fully charged?  If so, try a Restart and do it several times if necessary.

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‎10-15-2019 07:34

In response to SunsetRunner

‎10-15-2019 07:34

@Varshakarwasara welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't turn on.

 

I would like to follow up and would like to know if the issue persists or if it got resolved after restarting your watch as @SunsetRunner advised.

 

Also, let me know if your Versa vibrates when you put it on the charger.

 

In addition, please try the troubleshooting steps that are listed in this help article. This article contains steps that you may have already tried but you can skip them and proceed witth the rest.

 

Looking forward to your response! 😀

JuanJo | Community Moderator

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