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My Fitbit Versa will not swipe left

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‎06-02-2019 13:59 - last edited on ‎06-03-2019 10:16 by Fitbit Moderator

‎06-02-2019 13:59 - last edited on ‎06-03-2019 10:16 by Fitbit Moderator

Hello Fitbitters,

 

I'm having an issue with my fitbit not swiping left? It swipes up and down, but not left? Does anyone have/has had an issue like this with their fitbit?

 

 

Moderator edit: updated subject for clarity

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‎06-03-2019 10:15

‎06-03-2019 10:15

@Prettysmile1 it's great to see you in our Fitbit Community! I'm happy to assist you with the issue that your Versa is experiencing since it's not swiping left.

 

I'd like you to try another clock face. Make sure that is one developed by Fitbit. If the issue persists after changing the clock face, please restart your Versa as described in this help article. After this, monitor your watch's behavior and see if the issue gets fixed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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