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My Fitbit says not enough data to record calories and heart rate

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When I manually start cycle exercise on Fitbit watch, it says not enough data to record calories and heart rate on the app. However when I look at my heart rate data the spike is showing. It’s showing that I had peak cardio and fat burn etc. And when I stopped the exercise it said 179 calories but it’s just not showing on the app. It’s the most up to date version and the watch was on correctly during the exercise. 

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I am having the same issue...

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Fitbit Sense did the same thing today with a run and a walk. Very frustrating hasn’t done it until today. 

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