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My Fitbit versa won’t turn on

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My Fitbit versa won’t turn on, it’s only a year old. Very disappointing 

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Make sure it is charged and then try a Restart and do it several times if necessary.

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It didn’t work, I used a different charger and still didn't work. Any
other suggestions?
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Laura Z Thomas Ocean adventures Phone +(506) 8827-2257 If calling from the
U.S (813)425-2443 Email oceanadventurescostarica@gmail.com
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Hi I'm christine from Albany ny.  I just was having a unknown issue with my Fitbit.  Same problem.  I saw a video about it.  You have to hold the power button on left and lower button on right at same time.  It will reset the Fitbit.  It will power on. hopefully that'll work. 

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