My Strava account gets disconnected-Versa

[anita5058]

Hey guys, i synchronized my Fitbit watch with Strava app, but after a while it disconnects, i followed every step, while connecting. Is it due to internet connection (if i switch it off it disconnects) or do i have to leave the app open in backround? im tired of connecting the app all the time, cuz if i go for a running i just want to go straight and not synchronize it before every run.. Thanks for help

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community @anita5058.

Thanks for the information provided and for trying to resolve the issue before contacting us.

The connection between your Fitbit and Strava accounts should be interrupted only when access is manually revoked as explained in this article.

Your Fitbit Versa uses the GPS sensors on your phone to capture GPS data. Therefore, when performing a GPS activity it is necessary to have internet connection. Once you've finished your activity, please sync your Fitbit Versa to your Fitbit account and then it will appear on Strava. Please make sure to follow our guide to track your workouts.

If you have followed the instructions above but still experience the same issue, please tell me if you see any message when your accounts get disconnected? If so, please attach a screen shot.

Please let us know if you have any question.