My Versa 2 Zone Minutes are not working

[SunsetRunner]

my versa zone min not working  and fitbit said  reset it 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @SunsetRunner.

Thanks for the information provided.

To have a better understanding of the issue, please provide us with the following information:

- You don't see Active Zone Minutes in the Fitbit app or in the Fitbit Versa 2?

- Do you see an inaccurate number of Active Zone Minutes or is it just blank?

- What type of activities have you performed?

- Were you able to see that information previously?

I'll be waiting for your response.