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My Versa 2 congratulates me before hitting my goal.

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Since the switchover to active zone minutes, I've noticed my Versa 2 periodically fires off my daily "congratulations for hitting your target" notification well before my fitbit says I've actually hit it. Just happened now, after a hike up the hill to the store and back I got a notification I had hit my daily goal (50 mins), but my tracker/dashboard is saying I'm only at 37 mins.

 

As I mentioned, It's happened a few times, I initially though it might just be a standard "yay you hit another 50 minutes this week" sort of thing, but I'm only at ~85 on the week.

 

Anyone run into this? Wondering if a reset would fix it.

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community @gcoulson.

 

Thank you for the information provided.

 

To try to resolve the issue please perform a restart to your Fitbit Versa 2.

 

Whether this doesn't help, please set it up as a replacement device:

 

  1. Tap the Today tab, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Please let us know if you have any question.

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