12-03-2020
20:31
- last edited on
12-10-2020
18:46
by
EdsonFitbit
12-03-2020
20:31
- last edited on
12-10-2020
18:46
by
EdsonFitbit
Since the switchover to active zone minutes, I've noticed my Versa 2 periodically fires off my daily "congratulations for hitting your target" notification well before my fitbit says I've actually hit it. Just happened now, after a hike up the hill to the store and back I got a notification I had hit my daily goal (50 mins), but my tracker/dashboard is saying I'm only at 37 mins.
As I mentioned, It's happened a few times, I initially though it might just be a standard "yay you hit another 50 minutes this week" sort of thing, but I'm only at ~85 on the week.
Anyone run into this? Wondering if a reset would fix it.
Moderator edit: updated subject for clarity
12-10-2020 18:44
12-10-2020 18:44
Welcome to the Fitbit Community @gcoulson.
Thank you for the information provided.
To try to resolve the issue please perform a restart to your Fitbit Versa 2.
Whether this doesn't help, please set it up as a replacement device:
Please let us know if you have any question.
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