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My Versa 2 crashed and it doesn't turn on

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‎06-07-2021 11:28 - last edited on ‎06-08-2021 14:18 by Fitbit Moderator

‎06-07-2021 11:28 - last edited on ‎06-08-2021 14:18 by Fitbit Moderator

Anybody had any issues with it just crashing I had a full battery said clock face had an error then just went blank can’t see anything and won’t even turn on whilst on charge 

 

Moderator edit: updated subject for clarity

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‎06-08-2021 14:17

‎06-08-2021 14:17

Welcome to the Fitbit Community, @Gemma8858.

 

Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

See you around.

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