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My Versa 2 did a factory reset by itself.

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‎04-19-2021 16:41 - last edited on ‎04-19-2021 19:35 by Fitbit Moderator

‎04-19-2021 16:41 - last edited on ‎04-19-2021 19:35 by Fitbit Moderator

On Saturday,  my Versa 2 did a factory reset by itself. Ever since it went into factory reset my watch buzzes like I am receiving a notification but nothing is there. 

 

Moderator edit: updated subject for clarity

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‎04-19-2021 19:27

‎04-19-2021 19:27

Welcome to the Fitbit Community, @AZech.

 

Thank you for the information provided.

 

To try to resolve the issue, I would recommend restarting your Fitbit Versa 2 by following these instructions.

 

Whether this doesn't help, try setting up your watch as a replacement device:

 

  1. Tap the Today tab Fitbit log, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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