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My Versa 2 didn't reset and is not getting notifications

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‎03-29-2022 14:00 - last edited on ‎04-07-2022 18:43 by Fitbit Moderator

‎03-29-2022 14:00 - last edited on ‎04-07-2022 18:43 by Fitbit Moderator

My Versa 2 wont reset the steps on a new day ,like today it shows 39099 steps ( which i never did) and i'm not getting any notifications or anything else on the watch it says Nothing new here .

 

Moderator edit: updated subject for clarity

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‎04-07-2022 18:43

‎04-07-2022 18:43

It's great to see you in the Fitbit Community, @Teri2.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

 

If this is the first time you experience this situation, please restart your Watch by following these instructions. Then, please monitor your Versa 2 if it continuous not resetting at midnight, please let us know.

 

If you are not getting your notifications, please make sure Do Not Disturb (DND) and Sleep Mode are turned off. For instructions on how to navigate your Watch, pelase visit this article. For more troubleshooting steps to resolve issues with notifications please visit this article.

 

Hope this helps.

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