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My Versa 2 display is not working properly

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‎04-20-2021 17:12 - last edited on ‎04-22-2021 18:20 by Fitbit Moderator

‎04-20-2021 17:12 - last edited on ‎04-22-2021 18:20 by Fitbit Moderator

So I purchased my Versa 2 in December 2019, had it replaced under warranty in 2020.  Less than a year later it began to flash uncontrollably.  I didn’t shower with it on and was very careful when I washed my hands as to not get it wet. The numbers began to randomly flash to unlock screen, and I’ve had to constantly reset Versa 2 and unblock. I’ve called the company twice for this issue but resetting only lasts for a short while. I’ve had it and have decided to purchase another brand. I’m not wasting money for something that doesn’t last even a year before it needs to be replaced. 

 

Moderator edit: updated subject for clarity

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‎04-22-2021 18:20

‎04-22-2021 18:20

Welcome to the Fitbit Community, @NHNC.

 

Thank you for the information provided and for the time you spent trying to resolve the issue with your Fitbit Versa 2.

 

Our team is constantly working to improve our products and services. We are sorry to hear about your decision. Your feedback is highly appreciated.

 

If you have any question, please let us know.

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