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My Versa 2 doesn't transfer my steps into my step challenges accurately

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‎04-09-2021 14:51 - last edited on ‎04-11-2021 17:25 by Fitbit Moderator

‎04-09-2021 14:51 - last edited on ‎04-11-2021 17:25 by Fitbit Moderator

My versa 2 will never transfer my steps into my step challenges accurately and sometimes at all.  Please help

 

Moderator edit: updated subject for clarity

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‎04-11-2021 17:24

‎04-11-2021 17:24

Thank you for visiting the Fitbit Community, @MATT769.

 

Thanks for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will provide a high level of support.

 

See you around.

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