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My Versa 2 has a red X on it

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‎05-09-2021 05:43

‎05-09-2021 05:43

My versa 2 has a big red X on it and says "data not cleared sync and try again."  It won't sync and it's blank unless I push the left button and that's when the red X shows up and then goes away in about 10 seconds. Before this happened I shutdown my versa 2 and this is what happened when I tried to start it up again after I shut it down.

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‎05-09-2021 08:08

‎05-09-2021 08:08

I had this issue. Try adding it as a replacement device on the app. I did and I have got it working again. But keeps going back to a black screen. They say its the latest update that's causing all the issues. They need to fix it ASAP.

 

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‎05-09-2021 10:44

In response to LC17

‎05-09-2021 10:44

Ok I'll try that. Thank u so much!!

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