help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Versa 2 has an orange/yellow screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-28-2021 01:04 - last edited on ‎03-28-2021 19:18 by Fitbit Moderator

‎03-28-2021 01:04 - last edited on ‎03-28-2021 19:18 by Fitbit Moderator

Has anyone managed to fix a screen like this before? Was working fine and then stopped, can't get rid of this screen.... Screen is undamaged with a screen protector on, was on my wrist when the issue began this morning. The app is still syncing and steps are still being counted so appears to just be the screen.... Any advice welcomed as I already feel lost with it not working 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
1 REPLY 1

‎03-28-2021 19:18

‎03-28-2021 19:18

Welcome to the Fitbit Community @Christine.Morri.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

See you around.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes