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My Versa 2 has developed a white screen

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My screen of versa 2 turned white after I put it for charging nothing is visible now

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community, @Neha13.

 

Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support.

Thank you for your patience while dealing with this situation.

 

See you around.

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