My Versa 2 has flickering lights

[Nanniejag]

Hi my versa 2 has flickering lights and dose not seem to hold a charge very long any more.

Can anyone help with suggestions 

Thanks

Moderator Edit: Formatting and label.

[LZeeW]

Hi @Nanniejag.  By flickering lights, do you mean the green LED?  Restarting your Versa 2 might or might not help you with the flickering lights.  Unfortunately, your battery issue is likely the bigger issue.  Rechargeable batteries have a lifespan.  Fitbits don't give you battery health, like many phone do.  Your battery is dying.  Your Fitbit is at its end of life.

[DavidFitbit]

Hi @LZeeW and welcome @Nanniejag to the Fitbit Community! It's great to have you here! 

Let me help you with the battery and the behavior your Versa 2 has presented lately.

From my point of view, i believe the flickering lights are related to the battery performance. However, i would need further details about this flickering behavior.

As @LZeeW said, restart can potentially resolve the issue.

In addition, your  Versa 2 has optical heart rate sensors that use rapidly flashing green LEDs to detect changes in blood volume in the capillaries of your wrist.

If the battery won't hold a charge as usually does, see our help article "Extend your Fitbit device's battery life > Tips to extend your Fitbit device's battery life" and see if those are helpful.

[Nanniejag]

Hi thanks I will have a look and see if that works.

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Thanks everyone I thought it might have been the life span of the battery so will use until it won't hold a charge any more.

[DavidFitbit]

Hi @Nanniejag, Thank you for your response.

A reduction in the performance of the battery is expected through time. This being said, if at some point the battery life won't allow you to properly use your device, i would recommend to contact our customer service team. They certainly can give your additional assistance as they have better resources to investigate further.