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My Versa 2 has no green lights on the back

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‎05-21-2022 07:32 - last edited on ‎05-22-2022 17:59 by Fitbit Moderator

‎05-21-2022 07:32 - last edited on ‎05-22-2022 17:59 by Fitbit Moderator

I’ve tried all forum suggestions .. looks like my heart rate stopped tracking about 2 weeks ago .. I’ve reset , shut off, turned heart rate on and off still nothing . What else can I do ? 

 

Moderator edit: updated subject for clarity

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‎05-22-2022 17:58

‎05-22-2022 17:58

Welcome to the Fitbit Community, @Lovebug975.

 

I’m sorry to hear that you are having difficulties to track your heart-rate with your Fitbit Versa 2. Your time while dealing with this situation is highly appreciated.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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