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My Versa 2 has stopped displaying my active zone minutes

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‎01-02-2021 10:05 - last edited on ‎01-21-2021 14:10 by Fitbit Moderator

‎01-02-2021 10:05 - last edited on ‎01-21-2021 14:10 by Fitbit Moderator

My Versa2 has just suddenly stopped displaying exercise zone, fat burn, cardio and  peak figures. This is the same with the app. What is going on with this?? 

any ideas?

 

Moderator edit: word choice

Moderator edit: updated subject for clarity

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‎01-21-2021 14:09

‎01-21-2021 14:09

Welcome to the Fitbit Community @Versa2belfast.

 

Thank you for the information provided.

 

Please verify if your weekly Active Zone Minutes notifications are not turned off in the Settings app on your device. For instructions on how to navigate your Fitbit Versa 2 please visit this article.

 

In addition, please make sure that you are following our guide to earn Active Zone Minutes.

 

If none of the above helps, please restart your Fitbit Versa 2 by following these instructions. 

 

Please let us know if you have any question.

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