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My Versa 2 is locked

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‎02-27-2020 09:28 - last edited on ‎12-23-2022 10:51 by Moderator Alum

‎02-27-2020 09:28 - last edited on ‎12-23-2022 10:51 by Moderator Alum

I accidently put in the wrong code on my Versa 2 and it says unlock on phone, I have went onto the Fitbit app and have searched for the unlock or something and I do not know? Could someone please help?

 

 

Moderator edit: subject updated for clarity

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‎02-27-2020 13:44

‎02-27-2020 13:44

Open the app, tap on the top right to get to account. 

Now tap on your tracker. 

Scroll up to device lock and tap. 

Enter the phones unlock code. 

Tap change pin code to setup a new pin. 

Also set for fitbit pay only

Fitbits help docs also has help. 

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