My Versa 2 is no longer giving me the Reminders to Move

[gerrys]

Since the last update the Versa 2 no longer gives the vibration at 10 to. Still want to move that to the half hour BTW. Also I'm exercising more, need to change that from 250 steps to 500, hopefully in a month to higher. How can I change that?

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @gerrys.

I would like to mention, if you've reached the 250 steps 10 minutes before the end of the hour, your Fitbit Versa 2 won't vibrate to remind you because you've reached the Hourly Activity Goal already. Whether this is not your case, I would recommend restarting your watch by following these steps.

For more information about how Reminders to Move work, you can visit this article.

Our team doesn't currently have plans to increase the Hourly Activity Goal, but if there is any change it would be communicated in this Feature Suggestion.

See you around.

[gerrys]

Yes, I am referring to after the 50 minutes, it no longer vibrates to remind. I use other methods to let me know when to start walking. There have been quite a few times I look and noticed that it's after the hour, and no vibrating, thus missing my steps. Or I notice and it's only a minute or two before the hour, also missing the steps. That is why it should be before 50, maybe 40. Or, user determined.

Looking at other posts, as well as my own, this has been suggested by many without any explanation why it's being disregarded.

[EdsonFitbit]

Thanks for your response, @gerrys.

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

For information about how Fitbit decides what suggestions get released, please check out our FAQs.

See you around.