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My Versa 2 is not calculating my Active Zone Minutes properly

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‎02-19-2021 13:00 - last edited on ‎02-22-2021 17:20 by Fitbit Moderator

‎02-19-2021 13:00 - last edited on ‎02-22-2021 17:20 by Fitbit Moderator

My Fitbit has stopped calculating my zone minutes properly and it's so annoying, how can I fix it?

 

Moderator edit: updated subject for clarity

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‎02-22-2021 17:18 - edited ‎02-22-2021 17:20

‎02-22-2021 17:18 - edited ‎02-22-2021 17:20

Welcome to the Fitbit Community @JacquiLHall.

 

Thank you for the information provided.

 

In order to have a better understanding of the issue you are experiencing, please provide us with more information.

 

- Are you getting more or less AZM than before?

- What activities have you performed?

- Since when have you experienced this issue?

 

In the meantime, please make sure to have read this article with a detailed explanation about how your Active Zone Minutes are calculated.

 

I'll be waiting for your response.

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