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My Versa 2 is not charging and only shows the Fitbit logo

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‎12-06-2024 22:33 - last edited on ‎12-07-2024 11:21 by Fitbit Moderator

‎12-06-2024 22:33 - last edited on ‎12-07-2024 11:21 by Fitbit Moderator

My versa 2 is not charging and only showing a fitbit logo... it also recently got wet.

 

Moderator Edit: Clarified subject.

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‎12-07-2024 06:12 - edited ‎12-07-2024 06:12

‎12-07-2024 06:12 - edited ‎12-07-2024 06:12

Hi there @aaayuussh! A warm welcome to the Fitbit Community!

Thank you for reporting this situation with us.

Have you checked if there's visible condensation on the back of your Versa 2? I suggest you follow all the instructions described in this help article: Why isn't my Fitbit device's battery charging? 

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