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My Versa 2 is not reconnecting to wifi

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‎06-08-2021 08:42 - last edited on ‎06-09-2021 13:15 by Fitbit Moderator

‎06-08-2021 08:42 - last edited on ‎06-09-2021 13:15 by Fitbit Moderator

My versa 2 has disconnected from my home WiFi and won’t reconnect. Any ideas please?? 

 

Moderator edit: updated subject for clarity

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‎06-09-2021 13:15

‎06-09-2021 13:15

Welcome to the Fitbit Community, @Shejwhiting64.

 

Thank you for the information provided.

 

Please be aware that your Fitbit Versa 2 syncs your information via Bluetooth as stated here. We recommend using Wi-Fi to more quickly transfer music from Pandora or Deezer, download apps from the Fitbit App Gallery, and for faster, more reliable OS updates. For instructions on how to resolve difficulties to add a Wi-Fi network to your Fitbit Versa 2, please visit this article.

 

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