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My Versa 2 is not responding to touch.

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‎04-13-2021 16:23 - last edited on ‎04-13-2021 17:59 by Fitbit Moderator

‎04-13-2021 16:23 - last edited on ‎04-13-2021 17:59 by Fitbit Moderator

My screen was just recently replaced and it is again not responding to touch. I can't get the exercise to stop. I'm frustrated!!😠

 

Moderator edit: updated subject for clarity

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‎04-13-2021 17:59

‎04-13-2021 17:59

Welcome to the Fitbit Community, @Churchnurse.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the information provided.

 

To try to resolve the issue please restart your watch by following these steps.

 

Whether this doesn't help, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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