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My Versa 2 is not syncing to my Spotify and Uber accounts

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‎03-21-2021 05:59 - last edited on ‎03-22-2021 15:42 by Fitbit Moderator

‎03-21-2021 05:59 - last edited on ‎03-22-2021 15:42 by Fitbit Moderator

Hello! My versa 2 won’t sync my Uber or my Spotify account even when I go to settings on the Fitbit app log in to the app through there and give the Fitbit app permission. I sync my Fitbit after I do this is. All it does after I log into these accounts is ask me to open my Fitbit app and just goes back to the same page.

 

Moderator edit: updated subject for clarity

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‎03-22-2021 15:41

‎03-22-2021 15:41

Welcome to the Fitbit Community @Ciccie.

 

Thank you for the information provided.

 

In this case, I would recommend visiting this article, open the menu "How do I control music playing on Spotify?" and follow the instructions.

 

Whether this doesn't help, you can follow these troubleshooting steps.

 

Hope this helps.

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